Why a deposit?

Something recently occurred that reinforced why we require a deposit prior to booking appointments and we want to clarify to our clients the reasons we have this policy in place. We truly appreciate our clients and only want to give you the best services, that is the #1 reason we require a deposit to schedule. With our schedule filling up quickly, we want to be sure and accomodate all our clients and a deposit simply guarantees you that time slot. Below is our deposit policy as displayed in our studio...

Dermagrafix Procedure Deposit Policy

A DEPOSIT IS REQUIRED TO BOOK ALL PROCEDURES

NEW PROCEDURE POLICY:

For all new procedures a 50% deposit is required at the time of scheduling or at the time of your prep/design session (whichever is first).

     New procedures include:

·         new permanent cosmetics

·         new client touch ups / correction work

·         new skin needling

·         new scar camouflaging

·         new tattoo removal procedures

RETURNING CLIENT POLICY:

All existing clients’ will require a $100 deposit at time of scheduling.  (Excludes new procedures)

      This includes:

·         existing client touch ups

·         existing client skin needling

·         existing client scar camouflaging

·         existing client tattoo removal procedures

ABOUT DEPOSITS:

Are non-refundable are applied to initial procedures. A new deposit will be required to book all future appointments. Deposits will not be credited towards procedure in the case where appointments are forfeited by no show. We are only asking for a courtesy call within 24 hours of your appointment in the event you cannot make your appointment. Deposits are transferable when cancelling or rescheduling in accordance with our cancellation policy.

CANCELLATIONS:

We must receive a courtesy phone message or email message at least 24 hours prior to your scheduled appointment when cancelling or rescheduling; Appointments must be rescheduled within 60 days of your original procedure date in order to avoid exhausting your deposit. “No shows” will not be tolerated and will be charged the cost of their deposit. Sorry no exceptions.

We appreciate your business and strive to provide you with professional service and care. We are only requesting a courtesy call in the event you are unable to attend your scheduled procedure.

*The above policies are subject to change without notice.    Last Updated Jan 2012